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vtravelled Weekly Round-Up w/c 30th May

by andrew June 2011 - last edited February 2013 by Community Manager

This week's round-up from our web travels is a summery summary with food, festivals and…


Ice Cream USA!

It doesn't seem to matter what season it is or what the weather's like in America, it's always time for ice cream. If you're off to the States for summer though, you'll need to cool down with a cone or two, and this best specialist and artisan ice cream shops will help you find the finest frosty fix in New York, San Francisco, Boston and Chicago.



Eat Chicago

Speaking of Chicago, if you're not there for the Taste of Chicago festival (mentioned in our summer round-up) and want to know where to eat, what better than an insider's list of the top Restaurants Chicagoans Clamor For? It even offers great alternatives in case you can't get a table.



Boston Bacon

If Boston's your destination, you could be heading for a more rough and ready culinary treat at the Boston Bacon Takedown in Somerville on the 19th. 20 cooks making exclusively bacon-based dishes for your delectation and judgement. Perhaps skip breakfast.



Frisco Fests and Fairs

Heading to the Bay? You picked the right time as San Francisco gets set to host a ton of free festivals and street fairs all over the city. SFist has a great guide to June's events.


And here's a little something to get you in the mood, a lovely timelapse film (yeah, we love them) by Adonis Pulatus showing SF at its best:

Shiny Shanghai

We're always on the lookout for unusual museums on our urban adventures, and it looks like ever-changing Shanghai has come up trumps with the best we've seen in a while. The newly opened Shanghai Museum of Glass seeks to explore "the unlimited possibilities of glass", which may be an odd proposition but the exhibitions look great and the overall design – loads of pics on The Cool Hunter here – is rather stunning too.


Everyday NY

One of the best things about travel is absorbing local life and culture, but we don't always get the chance, especially on whirlwind city breaks. Well, this beautiful insight into everyday life more than makes up for that with words and photos from a distinguished and diverse cast of New York characters. We've been aware of this project for a while but only recently taken the time to sit down and watch them in full. Amazing, engrossing stuff.

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June 2011
Behind the glossy branding and "Definetetely not AA/BA" - we are the good guys jargon I found out the hard way that it's just words.

Our bags arrived LATE couple of days, all bags broken into and all the valuable ROBBED.

Now that would not happen to most of airlines.

But if it did, at least they would apologise and compensate.

What does Virgin Atlantic? - they put you on endless formfilling and finally refuse to pay anything. We will not put this matter at rest and will be happy to publish the story in detail as widely as possible.

As we believe the this problem of stolen items at Virgin planes is a wide epidemic and the it's apparent that compensation system is designed to refuse your rights to get compensated, we are collecting similar experiences from other travellers to expose Virgin Atlantic...that certainly has become Virgin Exploited in hands of unqualified management. Shame on you you liars at Virgin.

We have already guaranteed access to several prominent medias regarding the matter so please contact as soonest at virginatlanticsucks@yahoo.com

Whether you publish this message or whether you try to gag us, will not will not stop this process - this same message will be posted to several online medias to ensure we get necessary amount of participants that you as an airline are abusing.

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June 2011
My name is Greg I’m a Social Relations Executive at Virgin Atlantic and I'm sorry to hear that your bags didn't arrive with you on your recent flight with us. We always endeavour to look after everyone's baggage when flying with us, so it is worrying to hear that some of the content was missing when your bags were returned to you.

I presume from your message above that you have already been in contact with our baggage claims team? While I'm sorry if you are unhappy with the outcome of any correspondence with them, they are in the best position to look into your claim and they will compensate where applicable in line with the policies and procedures we have in place, which are designed to be fair and consistent to all our passengers while following the guidelines set out by airline authorities.

If you haven't been in contact with them I would suggest doing so http://tinyurl.com/vsldbag


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June 2011
Dear Greg and all the readers of this blog,

Yes, certainly we have been following this up on writing in number of occasion with the baggage claims department and are extremely frustrated that matter that is already a big nuisance has not become enourmous and very time consuming.

Again tomorrow, I will be resending (for n:th) time our claim and requesting them to expedite the matter (You must be aware that every time you provide them new information / resend your claim for new review, they will take 21-28 days to answer...that is outrageous and not typical with other airlines).

I will be reporting the progress here as well as wider in the media (if necessary) and looking forward for other customers who have experienced same. Thank you already for those who have contacted us at virginatlanticsucks@yahoo.com and we will be waiting for others with similar experience to contact.

In my case I will be perfectly honest - if we are treated fair we can still consider dropping the case - there is no need to go on "spritual battles for years to come". That being said, if our claim is not processed in a manner that what rightly belongs to us is compensated we will push this as I already defined to your baggage claim team after first refusal to compensate: "We will continue as long as you get it, or at the very least others will get it that you do not get it".

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About the author: andrew

Andrew Bowman

Andrew is an occasional contributor to the Virgin Atlantic blog. He lived in the Japanese countryside for two years until he could no longer resist the pull of London's galleries, pubs and clubs. He likes to pretend he can speak Japanese and also sometimes writes about music.